IT Managed Services and Support

IT Managed Services and Support

We provide a personal, straight-forward service which is fast, reliable and tailored to every customer’s individual requirement. With over 35 years of managing IT systems we can handle all of your business technology needs.


We have a fully manned help desk to help you through your problem over the phone or fixing the issue remotely or visit you on site if required. We operate Block Hours Support or a fixed price charge. Additionally, you can select our Out of Hours support service offering support on weekdays from 7am to 9am and 5:30pm to 9pm, plus Saturdays from 8am to 4pm.

Engineer support

We offer regular, scheduled, on-site support visits to provide in-house engineering services with a dedicated Clifton IT Engineer.

Account manager

Your business will have a dedicated Account Manager providing sales support and escalation.

Co-Managed IT

Co-managed IT can help organisations improve the overall effectiveness of their IT operations while reducing costs and mitigating risk.

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Hardware and Software

We can source, install, maintain and purchase any hardware and software equipment you need to ensure your business needs are met with suitable specifications.

IT Strategy

Our technical experts can plan your IT strategy and offer highly skilled project management for any IT upgrades or projects.

Office Moves and Cabling

Our engineers can support your business as it grows helping to plan office moves providing connectivity and cabling solutions in addition to any hardware requirements. We can co-ordinate the whole process to ensure that it is seamless.

Data Connectivity

We can offer an extensive range of connectivity solutions using trusted providers and work (with) the provider to ensure everything is perfectly set up.

Infrastructure Management

Comprehensive, pro-active monitoring, patching and reporting. Using remote monitoring and management gives you the power to automate, monitor, manage, patch and secure all your servers and workstations at scale. Infrastructure monitoring gives you an automated network with complete network visibility, control, and a dynamic network picture. No more wire tracing, port mapping and reverse engineering network connections based on VLAN s or IP assignments.

Cyber Security Protection

We offer advanced Cyber Essentials certification, SonicWall next generation firewalls, Vipre Endpoint Security and email protection.

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We can organise hosting your servers in a local datacentre which offer a resilient service.

Cloud solutions

Being able to access your data from remote locations offers flexibility for your workforce and provides reliability to business continuity offering seamless disaster recovery.

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Clifton IT offer two Cloud Based Phone System Solutions for the Hybrid Workplace, 3CX and Teams.

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Book a free IT health check today

If you are unsure of what IT requirements you have, or how to upgrade your existing system, book in for a free IT health check. We will assess all of your systems and plans and come up with a solution for your individual IT needs.